Search found 44 matches

by chrajsiel
Thu Jun 20, 2013 7:54 am
Forum: General discussions
Topic: URL of image
Replies: 2
Views: 1550

Re: URL of image

Hi Thorsten,

It changes when it goes back to the Insert/edit image window.

Regards,

chrajsiel
KBInsertEditImage.png
by chrajsiel
Wed Jun 19, 2013 3:34 pm
Forum: General discussions
Topic: URL of image
Replies: 2
Views: 1550

URL of image

Hi Thorsten, I have another question. Can you tell me where does the system take the root url of the image (or the source file) after it is selected from the list? After I've selected an image to be inserted in the article, the url changes to something else, therefore the preview window does not sho...
by chrajsiel
Tue Apr 16, 2013 2:32 pm
Forum: General discussions
Topic: Getting IP address
Replies: 1
Views: 1175

Getting IP address

Hi Thorsten, Another question. How does the application get the IP address information? We are running on a reverse proxy and looking at the tracking files, we are always getting the same ip address. From what I understand, this is the ip address of the reverse proxy site. Would you know of any way ...
by chrajsiel
Tue Apr 16, 2013 10:41 am
Forum: General discussions
Topic: User based view report
Replies: 11
Views: 4112

Re: User based view report

Hi,

Access is ok now. I just did not have the read access to the data folder.

Another question, what is the timestamp based on? Is this hour:minutes:sec? How can I find out which date the articles were viewed?

Thanks again.

chrajsiel
by chrajsiel
Mon Apr 15, 2013 7:32 am
Forum: General discussions
Topic: User based view report
Replies: 11
Views: 4112

Re: User based view report

Thanks Thorsten.

But do you have any idea why the data folder is not updated? Does the application only tracks users who are logged in? Permissions are the same as the other folder.

Thanks again.

chrajsiel
by chrajsiel
Fri Apr 12, 2013 2:53 pm
Forum: General discussions
Topic: User based view report
Replies: 11
Views: 4112

Re: User based view report

Hi, I'm also looking into creating this type of report. However, when I looked at /data, it seemed that it has not gotten updated. I enabled user tracking. Our FAQ went live March 7 but the most recent transaction file stored in the folder was February. We know that it is being viewed based on the n...
by chrajsiel
Fri Mar 15, 2013 7:54 am
Forum: General discussions
Topic: Character set
Replies: 2
Views: 1400

Re: Character set

Hi Thorsten,

We are using version 2.7.9

Thanks!

regards,

chrajsiel
by chrajsiel
Thu Mar 14, 2013 4:01 pm
Forum: General discussions
Topic: Character set
Replies: 2
Views: 1400

Character set

Hi Thorsten! It's me again with a question. First of all, just want to inform you that we've gone live with our FAQ :) Staff are using it now and of course, comments and feedback arrive :P My question is, when we receive the email notifications special characters are not displayed correctly. For exa...
by chrajsiel
Wed Feb 20, 2013 2:09 pm
Forum: General discussions
Topic: IE8 and 9 not displaying correctly
Replies: 6
Views: 2745

Re: IE8 and 9 not displaying correctly

Try to click the Compatibility View
by chrajsiel
Wed Feb 20, 2013 8:34 am
Forum: General discussions
Topic: Category owner does not receive email notification
Replies: 15
Views: 9136

Re: Category owner does not receive email notification

Hi Thorsten,

It seems addCc does not work. I changed to addTo and it worked. But I had to send 2 email messages separately.

Regards,

chrajsiel
by chrajsiel
Tue Feb 19, 2013 1:17 pm
Forum: General discussions
Topic: Changing text in email notification
Replies: 13
Views: 5502

Re: Changing text in email notification

Found it! Reason why the link does not work is because of " amp;" (?action=artikel&cat=%d&id=%d&artlang=%s'). I removed them ('?action=artikel&cat=%d&id=%d&artlang=%s') and the link works. I've also added the $oLink->itemTitle in the $commentMail to include the faq title. Just want to share if anyon...
by chrajsiel
Tue Feb 19, 2013 9:28 am
Forum: General discussions
Topic: Changing text in email notification
Replies: 13
Views: 5502

Re: Changing text in email notification

thanks Thorsten.

For everything, if it is possible to add the title of the FAQ, that would be great.

For comments, at least the link should work. Currently, it doesn't.

Thanks and regards,

chrajsiel
by chrajsiel
Mon Feb 18, 2013 5:00 pm
Forum: General discussions
Topic: Changing text in email notification
Replies: 13
Views: 5502

Re: Changing text in email notification

This one too Thorsten. Can you please tell me if which file I can modify to change the email text when someone comments on an article? language_en does not contain that.

Thanks again.

chrajsiel
by chrajsiel
Mon Feb 18, 2013 4:59 pm
Forum: General discussions
Topic: Category owner does not receive email notification
Replies: 15
Views: 9136

Re: Category owner does not receive email notification

Hi Thorsten, Were you able to check this issue? If not, can you point me to the file that I can modify or check if it is assigning the correct email address? In general, which file should I check for email assignments (not the receiving file which is MAIL.php) but the one that is sending the informa...
by chrajsiel
Fri Feb 15, 2013 8:11 am
Forum: General discussions
Topic: Changing text in email notification
Replies: 13
Views: 5502

Re: Changing text in email notification

Thanks Thorsten. Is this where we should look for the comment email notification as well? I've been searching this file but can't find it. This is what we get when someone comment on an article. This is all in one line and I would like to have a user-friendly format. Also, the link does not work whe...