FAQ not accessable

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Spyder13337
Posts: 12
Joined: Mon Nov 27, 2017 6:24 pm

FAQ not accessable

Post by Spyder13337 » Sat Dec 09, 2017 1:14 am

i have install your IOS app on my Iphone 5s with lastest IOS

but when i am asked to but the host address it keep telling
wrong address
the specified address i ot avaliable please check your connection and http address

i know it up and avaliable on the same network becuase i am able to see it via my browser

on my windows

RWarnecke
Posts: 68
Joined: Sat Oct 10, 2009 5:57 pm
Location: Stuttgart
Contact:

Re: FAQ not accessable

Post by RWarnecke » Sat Dec 09, 2017 9:09 am

Please check the following URL in your browser on your computer or iPhone:

http://<phpmyfaq-address>/api.php?action=getVersion

For example the result must be shown : {"version":"2.9.7"}
Gruß

Rolf Warnecke

Spyder13337
Posts: 12
Joined: Mon Nov 27, 2017 6:24 pm

Re: FAQ not accessable

Post by Spyder13337 » Sat Dec 09, 2017 9:52 pm

version "2.9.9"

Spyder13337
Posts: 12
Joined: Mon Nov 27, 2017 6:24 pm

Re: FAQ not accessable

Post by Spyder13337 » Sat Dec 09, 2017 9:54 pm

hope this helps too

this from the headers


Cache-Control no-store, no-cache, must-revalidate, post-check=0, pre-check=0
Connection close
Content-Length 19
Content-Type application/json
Date Sat, 09 Dec 2017 20:50:57 GMT
Expires Thu, 07 Apr 1977 14:47:00 GMT
Last-Modified Sat, 09 Dec 2017 20:50:57 GMT
Pragma no-cache
Server Apache/2.2.15 (CentOS)
Vary Negotiate,Accept
X-Powered-By PHP/5.6.32
Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Encoding gzip, deflate
Accept-Language en-US,en;q=0.5
Connection keep-alive
Cookie pmf_sid=19; pmf_rememberme=9a567f8d7da82b7318a6d8eb8ea393cd8e7cd5c6; PHPSESSID=lonm29lga83fmkootl1sdb5i94
DNT 1
Host faq.getcelerity.com
Upgrade-Insecure-Requests 1
User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:57.0) Gecko/20100101 Firefox/57.0

Thorsten
Posts: 14647
Joined: Tue Sep 25, 2001 11:14 am
Location: #phpmyfaq
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Re: FAQ not accessable

Post by Thorsten » Sun Dec 10, 2017 10:49 am

Hi,

I cannot access faq.getcelerity.com, maybe that's the issue?

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist

Spyder13337
Posts: 12
Joined: Mon Nov 27, 2017 6:24 pm

Re: FAQ not accessable

Post by Spyder13337 » Sun Dec 10, 2017 5:50 pm

where you able to get to the apache test sheet
it realy "faq.getcelerity.com/faq"

Spyder13337
Posts: 12
Joined: Mon Nov 27, 2017 6:24 pm

Re: FAQ not accessable

Post by Spyder13337 » Sun Dec 10, 2017 5:51 pm

i will send some screen shot from my iphone

Spyder13337
Posts: 12
Joined: Mon Nov 27, 2017 6:24 pm

Re: FAQ not accessable

Post by Spyder13337 » Sun Dec 10, 2017 5:54 pm

you might be IP blocked this server is behind a Cisco Router is there an speific port your IOS software uses

RWarnecke
Posts: 68
Joined: Sat Oct 10, 2009 5:57 pm
Location: Stuttgart
Contact:

Re: FAQ not accessable

Post by RWarnecke » Sun Dec 10, 2017 7:04 pm

The iOS app doesn't use a specific port. Is that "version "2.9.9""really the result of the api getVersion ? All api from phpmyfaq are a json result. Please check it.
Gruß

Rolf Warnecke

Spyder13337
Posts: 12
Joined: Mon Nov 27, 2017 6:24 pm

Re: FAQ not accessable

Post by Spyder13337 » Mon Dec 11, 2017 5:50 am

i did get it to register my website "http://12.34.228.210/faq"

is there some DNS issue that i am not aware of i know i check this with the Wifi in my home so i know DNS Works
You do not have the required permissions to view the files attached to this post.

RWarnecke
Posts: 68
Joined: Sat Oct 10, 2009 5:57 pm
Location: Stuttgart
Contact:

Re: FAQ not accessable

Post by RWarnecke » Mon Dec 11, 2017 1:44 pm

If I call the url "faq.getcelerity.com/faq" or "http://faq.getcelerity.com/faq" from my browser I get the error, that the site cannot be opened. I mean you have a problem with your server. The site http://www.getcelerity.com had the same problem. I think you allow only browser or explicit devices to open your phpmyfaq. Please check if this url "http://moss.demo.phpmyfaq.de" works on your iPhone. If it work, you have a problem with your web server or firewall.
Gruß

Rolf Warnecke

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