Cannot login to account even after changing password

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bpotter
Posts: 5
Joined: Wed Oct 18, 2017 12:29 am

Cannot login to account even after changing password

Post by bpotter » Wed Oct 18, 2017 12:33 am

I'm using version 2.9.8

I have a username that I am unable to log in with. I have manually reset the password the for the username and I have also used "forgot password" to get a new password.

When I attempt to log in with the username and new password I see this message:

"Wrong login name or password."

I cannot figure out what is wrong or how to log in.

ssid
Posts: 4
Joined: Fri Oct 07, 2016 11:37 am

Re: Cannot login to account even after changing password

Post by ssid » Thu Oct 19, 2017 11:53 am

I can confirm I am also having the same issue under exactly the same circumstances.

I had to get around the problem by deleting the user and adding again.

sliela
Posts: 3
Joined: Thu Oct 19, 2017 5:28 pm

Re: Cannot login to account even after changing password

Post by sliela » Thu Oct 19, 2017 5:42 pm

I faced the same problem and deleting the user and adding a new one helped me solved the problem.

bpotter
Posts: 5
Joined: Wed Oct 18, 2017 12:29 am

Re: Cannot login to account even after changing password

Post by bpotter » Thu Oct 19, 2017 6:44 pm

I found that deleting the user and re-adding them was also a "solution", but it is a terrible solution. Actually, it's not a solution at all. This needs a hotfix right away. I can't just go deleting users and losing associations/data because a password mysteriously won't work. Or even worse, setting a NEW password that doesn't work either. What is the real solution?

Thorsten
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Re: Cannot login to account even after changing password

Post by Thorsten » Thu Oct 19, 2017 7:52 pm

Hi,

phpMyFAQ 2.9.9 fixes this issue.

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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bpotter
Posts: 5
Joined: Wed Oct 18, 2017 12:29 am

Re: Cannot login to account even after changing password

Post by bpotter » Fri Oct 20, 2017 11:34 pm

Outstanding. Upgrading now. Will post if it happens again. Thanks!

sliela
Posts: 3
Joined: Thu Oct 19, 2017 5:28 pm

Re: Cannot login to account even after changing password

Post by sliela » Sat Oct 21, 2017 9:54 am

bpotter wrote:
Fri Oct 20, 2017 11:34 pm
Outstanding. Upgrading now. Will post if it happens again. Thanks!
Out of curiosity, how is it going right now?

bpotter
Posts: 5
Joined: Wed Oct 18, 2017 12:29 am

Re: Cannot login to account even after changing password

Post by bpotter » Mon Oct 30, 2017 9:50 pm

sliela wrote:
Sat Oct 21, 2017 9:54 am
bpotter wrote:
Fri Oct 20, 2017 11:34 pm
Outstanding. Upgrading now. Will post if it happens again. Thanks!
Out of curiosity, how is it going right now?
All good! The upgrade fixed it.

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