Email Delivery Issues
Moderator: Thorsten
Email Delivery Issues
Hello,
i am facing some issues with email delivery and notifications. The issues are
1. When a user registers, the admin is getting notification that a new user is registers and to activate the user, but the user never gets an email/notification stating registration activated or access details, etc. In this case how the user is going to login and submit questions.
2. User is not getting notifications of the question he/she posted or when his/her question is answered.
3. Admin not getting notifications of a new question posted
Please note: i have set up the mail settings in the portal and have checked and is working fine.
The next query is, is it possible to auto activate the user instead of admin activating the user?
Thanks
i am facing some issues with email delivery and notifications. The issues are
1. When a user registers, the admin is getting notification that a new user is registers and to activate the user, but the user never gets an email/notification stating registration activated or access details, etc. In this case how the user is going to login and submit questions.
2. User is not getting notifications of the question he/she posted or when his/her question is answered.
3. Admin not getting notifications of a new question posted
Please note: i have set up the mail settings in the portal and have checked and is working fine.
The next query is, is it possible to auto activate the user instead of admin activating the user?
Thanks
Re: Email Delivery Issues
Hi,
do you see any log entries in your mail server log?
About auto-activating: Add a group with permissions you want to give users and set the auto-join checkbox.
bye
Thorsten
do you see any log entries in your mail server log?
About auto-activating: Add a group with permissions you want to give users and set the auto-join checkbox.
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
amazon.de Wishlist
Re: Email Delivery Issues
Dear Thorsten,
i have one more question, the emails delivered by the application for all the communications to admin as well as users i.e. new registration, password, question answered, etc all shows the actual email id that i have set up. I need your help on this issue. I want instead of the email id, the receiver should see the application name.
For e.g. when a question is answered or when a question is post, the user as well as the admin see the email xyz@domain.com (as from) with the subject, instead of that the user and the admin should see Application Name (as from) and the subject in the email box.
Please advise
Thanks
Sapan
i have one more question, the emails delivered by the application for all the communications to admin as well as users i.e. new registration, password, question answered, etc all shows the actual email id that i have set up. I need your help on this issue. I want instead of the email id, the receiver should see the application name.
For e.g. when a question is answered or when a question is post, the user as well as the admin see the email xyz@domain.com (as from) with the subject, instead of that the user and the admin should see Application Name (as from) and the subject in the email box.
Please advise
Thanks
Sapan
Re: Email Delivery Issues
HI,
for all e-mails? If yes, please search the source code for the PMF_Mail class, there you can set the "from" setting
bye
Thorsten
for all e-mails? If yes, please search the source code for the PMF_Mail class, there you can set the "from" setting
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
amazon.de Wishlist
Re: Email Delivery Issues
I am also having the same issue. I am getting emails to the administrator user but users are not getting emails when they register with their credentials when they are activated.
Re: Email Delivery Issues
Hi,
do you have a log of your mail server?
bye
Thorsten
do you have a log of your mail server?
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
amazon.de Wishlist
Re: Email Delivery Issues
Yeah, its not even hitting the mail server. There are no entries at all for user email.
Re: Email Delivery Issues
Can you tell me where in the code it is sending the email when a new user registers so I can take a look at what might be wrong?
Re: Email Delivery Issues
For the other people with this issue, I fixed it by doing the following changes:
update line 72 in admin/ajax.user.php to:
update line 23 in in/pmf/mail/swiftsmtp.php to:
update line 72 in admin/ajax.user.php to:
Code: Select all
case 'activate_user':
$user->getUserById($userId, true);
$user->setStatus('blocked');
$user->activateUser();
echo json_encode($user->getStatus());
break;
Code: Select all
require_once __DIR__ . '/../../libs/swiftmailer/swift_required.php';
Re: Email Delivery Issues
Hi,
thanks for the fixes, I added your patches to the upcoming version 2.9.6.
bye
Thorsten
thanks for the fixes, I added your patches to the upcoming version 2.9.6.
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
amazon.de Wishlist
Re: Email Delivery Issues
But how a user get notifications of the question he/she posted or when his/her question is answered
Re: Email Delivery Issues
I haven't gotten that far with the product yet, once I get that far I'll check to see why it isn't sending.