Attachment Issues on Version 2.9.6

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Attachment Issues on Version 2.9.6

Post by dehua8888 » Mon Jun 11, 2018 6:04 am

Dear Support,

I was trying to upload a file (Word / PDF formats), I already changed the upload Attachment Size to Max 10M, but it doesn't work for Word (.docx / .doc) and PDF, the system showing file added successfully, then after you clicked on <Confirmed> process upload, it will show a message: the attached file must be smaller than 10Bytes, Close this window. BUT, when I tried to upload IMG fils, and excel file, they were working find.

Please kindly check and advise.

Thanks so much in advance.

Yours sincerely,


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Re: Attachment Issues on Version 2.9.6

Post by Thorsten » Thu Jun 14, 2018 7:43 pm


please update to 2.9.10 first.

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