Cannot Save Configuration From Admin Control Panel

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Moderator: Thorsten

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hrace009
Posts: 1
Joined: Wed Oct 05, 2016 3:53 am

Cannot Save Configuration From Admin Control Panel

Post by hrace009 » Wed Oct 05, 2016 4:02 am

Hello,

This is my first time installing and using phpMyFAQ.
i install it from softacoulous at cPanel.
Installation running great without any error.
and i can login to Admin Control Panel.
then, i try to change Title of your FAQ and Contact Information and click save. it revert back to default values. anything i change at Admin Control Panel, always revert back to default values.
Bellow my system Information:

Code: Select all

phpMyFAQ Version 	2.9.5
phpMyFAQ API Version 	1.1
Server Software 	Apache
Server Document Root 	/home/user/public_html/
phpMyFAQ Installation Path 	/home/user/public_html/
PHP Version 	5.6.26
Webserver Interface 	CGI-FCGI
PHP Extensions 	Core, date, ereg, libxml, openssl, pcre, zlib, filter, hash, pcntl, readline, Reflection, SPL, session, standard, cgi-fcgi, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, imap, intl, json, imagick, exif, mcrypt, mysqlnd, mysql, mysqli, PDO, pdo_mysql, pdo_sqlite, Phar, posix, SimpleXML, soap, sockets, SourceGuardian, sqlite3, tokenizer, xml, wddx, xmlreader, xmlrpc, xmlwriter, xsl, zip, mhash, ionCube Loader, Zend Guard Loader, Zend OPcache
PHP Session path 	
Database Server 	mysqli
Database Server Version 	5.5.5-10.1.17-MariaDB
Database Client Version 	mysqlnd 5.0.11-dev - 20120503 - $Id: 76b08b24596e12d4553bd41fc93cccd5bac2fe7a $
Elasticsearch 	n/a

Thorsten
Posts: 14437
Joined: Tue Sep 25, 2001 11:14 am
Location: #phpmyfaq
Contact:

Re: Cannot Save Configuration From Admin Control Panel

Post by Thorsten » Wed Oct 05, 2016 7:19 pm

Hi,

do you see any errors in the browser debug console?

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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cEMa
Posts: 2
Joined: Thu Jan 19, 2017 8:20 pm

Re: Cannot Save Configuration From Admin Control Panel

Post by cEMa » Thu Jan 19, 2017 8:22 pm

Hello, I am experiencing the exact same problem when installing using cPanel.

Please let me know what you need. Debug is turned on and I am not seeing any errors, in the web or on the server.

cEMa
Posts: 2
Joined: Thu Jan 19, 2017 8:20 pm

Re: Cannot Save Configuration From Admin Control Panel

Post by cEMa » Thu Jan 19, 2017 8:27 pm

For anyone wondering the answer..

After trial and error, it turns out setting the permissions to 775 on the public_html/admin directory for all directories and files resolves the issue.

I'm not sure if this is recommended during the setup or not; I don't remember seeing it if it was.

Thorsten
Posts: 14437
Joined: Tue Sep 25, 2001 11:14 am
Location: #phpmyfaq
Contact:

Re: Cannot Save Configuration From Admin Control Panel

Post by Thorsten » Fri Jan 20, 2017 8:37 pm

Hi,

775 is not the best option, please try 755.

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist

User
Posts: 8
Joined: Tue Sep 13, 2016 11:34 am

Re: Cannot Save Configuration From Admin Control Panel

Post by User » Thu Mar 16, 2017 9:09 pm

cEMa wrote:For anyone wondering the answer..

After trial and error, it turns out setting the permissions to 775 on the public_html/admin directory for all directories and files resolves the issue.
Does it still work?

I tried both permissions 775 and 755, but without success.

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