When sending an own question, PMF checks the database against possible answers. If answers are found, everything's fine. However, if no answers are found, the user always get's an error, that his mailaddress is invalid.
Any ideas or confirmations?
Another (minor) problem: The "back"-button on that page refers to javascript, which is added to an url and thus not working.
Regards,
Lars
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Edit: Okay, the problem was an unconfigured mailserver in the php-options. Still, PMF should be more specific in its errormessages and provide a better interface for telling the user what's wrong. Currently, all messages are piped through all the classes and partly changed through them, so you can't add own messages, etc.
mail address validation always fails when no answers found
Moderator: Thorsten
Re: mail address validation always fails when no answers found
Hi,
bye
Thorsten
we know that and we're always working on improving phpMyFAQ.derLars wrote:Still, PMF should be more specific in its errormessages and provide a better interface for telling the user what's wrong. Currently, all messages are piped through all the classes and partly changed through them, so you can't add own messages, etc.
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
amazon.de Wishlist
Re: mail address validation always fails when no answers found
We are experiencing what sounds like the same, or a very similar problem:
When there are no matches for the Ask a Question form submission, the question is inserted appropriately into the DB (that is, it becomes visible on the Open Questions page in the admin section), and the email notification is sent to our admin email address. However, when there are matches for the Ask a Question submission, and the user cicks the 'No, there is still no adequate answer' button, then neither is the email sent to us, nor is the question visible in Open Questions.
We did not build our PHP instance: We are using the ISAPI version of the precompiled Windows binary (5.2.6) with IIS. Is there some PHP (or phpMyFAQ) configuration step we can take to overcome this issue? We do not want to launch the new FAQ without sorting this out, since users will have the false impression that their questions have been submitted when, in fact, we have no record of them.
Thanks in advance for whatever help you can provide.
When there are no matches for the Ask a Question form submission, the question is inserted appropriately into the DB (that is, it becomes visible on the Open Questions page in the admin section), and the email notification is sent to our admin email address. However, when there are matches for the Ask a Question submission, and the user cicks the 'No, there is still no adequate answer' button, then neither is the email sent to us, nor is the question visible in Open Questions.
We did not build our PHP instance: We are using the ISAPI version of the precompiled Windows binary (5.2.6) with IIS. Is there some PHP (or phpMyFAQ) configuration step we can take to overcome this issue? We do not want to launch the new FAQ without sorting this out, since users will have the false impression that their questions have been submitted when, in fact, we have no record of them.
Thanks in advance for whatever help you can provide.
Re: mail address validation always fails when no answers found
Hi,
we fixed this issue for 2.5.2 and 2.6.0-alpha.
bye
Thorsten
we fixed this issue for 2.5.2 and 2.6.0-alpha.
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
amazon.de Wishlist