Internetexplorer 9 shows white page

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ckaiserseder
Posts: 1
Joined: Mon Mar 12, 2012 12:52 pm

Internetexplorer 9 shows white page

Post by ckaiserseder »

Hi,
I've the problem that the website http://www.phpmyfaq.de and the faq on my website doesn't work with IE9
The problem is on win7 pro and IE9. In all other browsers (IE7, IE8, Firefox, Safari...) the faq works fine.
the ie9 show an error that the site must be opend in the compatibility mode and shows white page.
Please help
Thorsten
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Re: Internetexplorer 9 shows white page

Post by Thorsten »

Hi,

phpmyfaq.de works for me perfectly on IE9 in standards mode on Win 7. Cannot reproduce your issue.

bye
Thorsten
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JochenS
Posts: 121
Joined: Wed Feb 16, 2011 3:51 pm
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Re: Internetexplorer 9 shows white page

Post by JochenS »

I suppose you have set the compatiblity view. To fix it:
  • - Press "ALT"key to show the menu bar.
    - Unselect" compatibily view
    - Check also the compatibilty view settings disable last option "all sites" (sorry my IE9 is in english)
Crazy! Microsoft offers a 1:07 minute video on this simple thing: http://windows.microsoft.com/en-US/wind ... Explorer-9

If I enable it, the warning appear, and the layout is brocken. The page it is not white. But maybe this help you.
Our public FAQ is proudly powered by phpMyFAQ: http://vhtfaq.ge51.honeywell.de/
mauswara
Posts: 11
Joined: Sat Nov 12, 2011 6:14 am

Re: Internetexplorer 9 shows white page

Post by mauswara »

Hi,

I can view the phpMyFAQ pages using Chrome but using IE 9 it show garbage.

Sample
��Z{��H�{��;4^A� ����hf`v�� �J+��ؕ�I�m��d���W�~�NO{:�H��v����W����g�1���ҽ5����)&Lvvž�O.�&y4:9̓u�Us#�P�� D�wv2 �@���\D&�#��5���N5JC&�dG� |�{ �*JX��X-@��x�� >_���v�t��^&&9� �����!��
End Sample

What settings need to be changed in IE? I have tried compatibility mode but this did not help.

When I view the source it looks like this

??Z{??H?{??;4^A? ???hf`v???J+??ؕ?I?m??d???W?~?NO{:?H??v????W????g?1???ҽ5????)&Lvvž?O.?&y4:9̓<I?N?:?&ృ$?????O??JĎ?OZ??????????϶?ߝ?<????ݳ?{?\z?.Ί?t???{??? Ùp??:??t??ʫ???_R1:t>u?Us#?P??D?wv2
?@???\D&?#??5???N5JC&?dG?|?{
?*JX??X-@??x?? >_???v?t??^&&9? ?????!??z??BG"??Ht=?>g
;?%?9?W5ɺq4??!?ɂ?C??$P?D{?????M?f\J??4]DL? ?B??? ???>????l ?
X?J?
Thorsten
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Re: Internetexplorer 9 shows white page

Post by Thorsten »

Hi,

please try to enable the debug mode in inc/Init.php and try it again. Maybe the page compression causes some issues.

bye
Thorsten
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mauswara
Posts: 11
Joined: Sat Nov 12, 2011 6:14 am

Re: Internetexplorer 9 shows white page

Post by mauswara »

With Debug set to "true" I can navigate and see the pages with the debug info shown at the bottom of the page.

What are my next steps?
Thorsten
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Re: Internetexplorer 9 shows white page

Post by Thorsten »

Hi,

please talk to your webhosting provider, it looks like the gzip compression is broken.

bye
Thorsten
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mauswara
Posts: 11
Joined: Sat Nov 12, 2011 6:14 am

Re: Internetexplorer 9 shows white page

Post by mauswara »

Thanks, I have already contacted them and they have pointed the finger back at phpMyFAQ.

Is there something I can "turn on" or "off" in the php ini file?

Unfortunately it now looks like I will have to drop the use of phpMyFAQ and look elsewhere.

Thanks very much for your time and effort in producing phpMyFAQ - it is appreciated.


Here is the latest response.

Quote
Hello,

I checked the server's configuration and the gzip compression is enabled and working correctly, so the suggestion of the script developer is not relevant to this issue.

Best Regards,
Steve Jones
End Quote
Thorsten
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Re: Internetexplorer 9 shows white page

Post by Thorsten »

Hi,

you can remove this line in index.php:

https://github.com/thorsten/phpMyFAQ/bl ... x.php#L711

bye
Thorsten
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mauswara
Posts: 11
Joined: Sat Nov 12, 2011 6:14 am

Re: Internetexplorer 9 shows white page

Post by mauswara »

Hi,

I searched all the the sub-dirs for the link you specified but could not find it in any file let alone the index.php.
Thorsten
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Re: Internetexplorer 9 shows white page

Post by Thorsten »

Hi,

yes, it's only this line in index.php, remove it and it will work like in the debug mode.

bye
Thorsten
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lordkevin
Posts: 1
Joined: Wed Dec 26, 2012 7:07 am

Re: Internetexplorer 9 shows white page

Post by lordkevin »

Hello dear
Thanks for the nice post...
lord
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