How to revert back to an older version of an FAQ article

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iconicperformances
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Joined: Fri Sep 15, 2017 8:49 am

How to revert back to an older version of an FAQ article

Post by iconicperformances »

I noticed that in the php manual 5. Manage it writes "You can also bring back old revisions into the frontend if you select an old revision and save them as a new one."

I have over 8 versions of a particular FAQ articule and it shows the dates and times of the article in Private Notes / Changelog TAB, however I am unable to click on any of the older versions to bring them so that I can then save it as a new one.

Can you please provide me with detailed step by step instructions on how to do this?
iconicperformances
Posts: 90
Joined: Fri Sep 15, 2017 8:49 am

Re: How to revert back to an older version of an FAQ article

Post by iconicperformances »

Can someone please assist me with this question?
iconicperformances
Posts: 90
Joined: Fri Sep 15, 2017 8:49 am

Re: How to revert back to an older version of an FAQ article

Post by iconicperformances »

Hello, can anyone help me with this please?

Been waiting for a reply from someone.
Thorsten
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Re: How to revert back to an older version of an FAQ article

Post by Thorsten »

Hi,

sorry, I was on vacation.

To bring back old versions you have to enable the revisions for the FAQ.

bye
Thorsten
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iconicperformances
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Joined: Fri Sep 15, 2017 8:49 am

Re: How to revert back to an older version of an FAQ article

Post by iconicperformances »

No problem. Hope you had a very restful holiday.

How and where do you enable the revisions?
Thorsten
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Re: How to revert back to an older version of an FAQ article

Post by Thorsten »

Hi,

here it is, it occurs after the first edit of a FAQ:

Bildschirmfoto 2024-08-11 um 11.15.14.png

Please note, this is the 4.0 layout, but it's the same in 3.2

bye
Thorsten
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iconicperformances
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Re: How to revert back to an older version of an FAQ article

Post by iconicperformances »

Yes I have been doing that and there is about 12 revisions. The problem is that I cannot seem to select the revision I want and restore it to that previous version.

That is the problem I am having.
Thorsten
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Re: How to revert back to an older version of an FAQ article

Post by Thorsten »

Hi,

you should see a dropdown with the revisions above the question.

bye
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iconicperformances
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Re: How to revert back to an older version of an FAQ article

Post by iconicperformances »

I see that and as I said have multiple listings of many revisions. Though I cannot do anything with the revisions to select them and restore it to that particular version.

See attached image.
https://www.dropbox.com/scl/fi/rjagamyh ... kj2yj&dl=0
Thorsten
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Re: How to revert back to an older version of an FAQ article

Post by Thorsten »

Hi,

it's in this view:
Bildschirmfoto 2024-08-11 um 16.13.08.png
bye
Thorsten
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iconicperformances
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Re: How to revert back to an older version of an FAQ article

Post by iconicperformances »

I feel so dumb. Thank you for taking the time to point out where it is. It was so simple and I was so blind.

I appreciate your assistance.
Thorsten
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Re: How to revert back to an older version of an FAQ article

Post by Thorsten »

Hi,

well, it looks like it's not so obvious!

I'll think how to improve the UX here.

bye
Thorsten
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iconicperformances
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Re: How to revert back to an older version of an FAQ article

Post by iconicperformances »

I think it has more to do with instructions in the manual Than a UX issue.
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