New entry Email received shows all HTML coding

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iconicperformances
Posts: 86
Joined: Fri Sep 15, 2017 8:49 am

New entry Email received shows all HTML coding

Post by iconicperformances »

When a new in my FAQ is published I receive an email stating that a new entry has been received. This is a great feature to have.
The problem I have been experiencing however is that the entire body of the email is displayed in source code with all the relevant HTML parameters rather than as a text.

Is this fixable by a particular setting or is it a bug with the current version?

See attachment https://www.dropbox.com/scl/fi/zjzb6h99 ... 266xv&dl=0
Thorsten
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Re: New entry Email received shows all HTML coding

Post by Thorsten »

Hi,

this is strange, I will check it. You're using the latest 3.2 version, right? Do your use SMTP?

bye
THorsten
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iconicperformances
Posts: 86
Joined: Fri Sep 15, 2017 8:49 am

Re: New entry Email received shows all HTML coding

Post by iconicperformances »

I am using the version 3.2.
Where can i check to see that I am using SMTP?
Thorsten
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Re: New entry Email received shows all HTML coding

Post by Thorsten »

Hi,

please check Admin -> Configuration -> Email.

bye
Thorsten
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iconicperformances
Posts: 86
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Re: New entry Email received shows all HTML coding

Post by iconicperformances »

Thank you, Thorsten. Once again you have been very helpful and supportive.

I was able to find the issue that I had not activated the SMPT for Mail setup. I found this at Admin > Configuration > Mail Setup. I added the necessary details in the field and things work nicely now.

I not only appreciate the many years and work you have put into the program. I also am grateful for your time in supporting users like me who benefit from this great online software that is provided by you to us at no cost.

How may I send you some money to show my gratitude for your kindness and skills for the continued work you do with phpMyFAQ?
Thorsten
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Re: New entry Email received shows all HTML coding

Post by Thorsten »

Hi,

thank you very much!

If you want to support phpMyFAQ, we have these options:
Thanks in advance!

bye
Thorsten
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iconicperformances
Posts: 86
Joined: Fri Sep 15, 2017 8:49 am

Re: New entry Email received shows all HTML coding

Post by iconicperformances »

Thank you Thorsten, I will look into those links you gave me.
iconicperformances
Posts: 86
Joined: Fri Sep 15, 2017 8:49 am

Re: New entry Email received shows all HTML coding

Post by iconicperformances »

Hi Thorsten,
I thought that the problem fixed itself. This morning I added a new FAQ and unfortunately the same issue had occurred see image.
https://www.dropbox.com/scl/fi/aszieow ... 6hxo5&dl=0
Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
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Re: New entry Email received shows all HTML coding

Post by Thorsten »

Hi,

and you're using SMTP? I'll do some testing!

bye
Thorsten
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iconicperformances
Posts: 86
Joined: Fri Sep 15, 2017 8:49 am

Re: New entry Email received shows all HTML coding

Post by iconicperformances »

Yes i am Using SMTP and when tested it gave me an green tick
iconicperformances
Posts: 86
Joined: Fri Sep 15, 2017 8:49 am

Re: New entry Email received shows all HTML coding

Post by iconicperformances »

Hi Thorsten, is there any updates with this issue?
Thorsten
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Re: New entry Email received shows all HTML coding

Post by Thorsten »

Hi,

not yet.

bye
Thorsten
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Thorsten
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Re: New entry Email received shows all HTML coding

Post by Thorsten »

Hi,

I tested it and it worked for me:

Bildschirmfoto 2024-08-21 um 07.38.08.png

What mail client did you use? I tested the Mail app on my iPhone and Mozilla Thunderbird.

bye
Thorsten
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iconicperformances
Posts: 86
Joined: Fri Sep 15, 2017 8:49 am

Re: New entry Email received shows all HTML coding

Post by iconicperformances »

Both Outlook and on my iPhone show the HTML coding when an email is sent
Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
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Re: New entry Email received shows all HTML coding

Post by Thorsten »

Hi,

okay, I'll check it with Outlook.

bye
Thorsten
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