New entry Email received shows all HTML coding
Moderator: Thorsten
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- Posts: 86
- Joined: Fri Sep 15, 2017 8:49 am
New entry Email received shows all HTML coding
When a new in my FAQ is published I receive an email stating that a new entry has been received. This is a great feature to have.
The problem I have been experiencing however is that the entire body of the email is displayed in source code with all the relevant HTML parameters rather than as a text.
Is this fixable by a particular setting or is it a bug with the current version?
See attachment https://www.dropbox.com/scl/fi/zjzb6h99 ... 266xv&dl=0
The problem I have been experiencing however is that the entire body of the email is displayed in source code with all the relevant HTML parameters rather than as a text.
Is this fixable by a particular setting or is it a bug with the current version?
See attachment https://www.dropbox.com/scl/fi/zjzb6h99 ... 266xv&dl=0
Re: New entry Email received shows all HTML coding
Hi,
this is strange, I will check it. You're using the latest 3.2 version, right? Do your use SMTP?
bye
THorsten
this is strange, I will check it. You're using the latest 3.2 version, right? Do your use SMTP?
bye
THorsten
phpMyFAQ Maintainer and Lead Developer
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Re: New entry Email received shows all HTML coding
I am using the version 3.2.
Where can i check to see that I am using SMTP?
Where can i check to see that I am using SMTP?
Re: New entry Email received shows all HTML coding
Hi,
please check Admin -> Configuration -> Email.
bye
Thorsten
please check Admin -> Configuration -> Email.
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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- Posts: 86
- Joined: Fri Sep 15, 2017 8:49 am
Re: New entry Email received shows all HTML coding
Thank you, Thorsten. Once again you have been very helpful and supportive.
I was able to find the issue that I had not activated the SMPT for Mail setup. I found this at Admin > Configuration > Mail Setup. I added the necessary details in the field and things work nicely now.
I not only appreciate the many years and work you have put into the program. I also am grateful for your time in supporting users like me who benefit from this great online software that is provided by you to us at no cost.
How may I send you some money to show my gratitude for your kindness and skills for the continued work you do with phpMyFAQ?
I was able to find the issue that I had not activated the SMPT for Mail setup. I found this at Admin > Configuration > Mail Setup. I added the necessary details in the field and things work nicely now.
I not only appreciate the many years and work you have put into the program. I also am grateful for your time in supporting users like me who benefit from this great online software that is provided by you to us at no cost.
How may I send you some money to show my gratitude for your kindness and skills for the continued work you do with phpMyFAQ?
Re: New entry Email received shows all HTML coding
Hi,
thank you very much!
If you want to support phpMyFAQ, we have these options:
Thanks in advance!
bye
Thorsten
thank you very much!
If you want to support phpMyFAQ, we have these options:
Thanks in advance!
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
amazon.de Wishlist
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- Posts: 86
- Joined: Fri Sep 15, 2017 8:49 am
Re: New entry Email received shows all HTML coding
Thank you Thorsten, I will look into those links you gave me.
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- Posts: 86
- Joined: Fri Sep 15, 2017 8:49 am
Re: New entry Email received shows all HTML coding
Hi Thorsten,
I thought that the problem fixed itself. This morning I added a new FAQ and unfortunately the same issue had occurred see image.
https://www.dropbox.com/scl/fi/aszieow ... 6hxo5&dl=0
I thought that the problem fixed itself. This morning I added a new FAQ and unfortunately the same issue had occurred see image.
https://www.dropbox.com/scl/fi/aszieow ... 6hxo5&dl=0
Re: New entry Email received shows all HTML coding
Hi,
and you're using SMTP? I'll do some testing!
bye
Thorsten
and you're using SMTP? I'll do some testing!
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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- Posts: 86
- Joined: Fri Sep 15, 2017 8:49 am
Re: New entry Email received shows all HTML coding
Yes i am Using SMTP and when tested it gave me an green tick
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- Posts: 86
- Joined: Fri Sep 15, 2017 8:49 am
Re: New entry Email received shows all HTML coding
Hi Thorsten, is there any updates with this issue?
Re: New entry Email received shows all HTML coding
Hi,
not yet.
bye
Thorsten
not yet.
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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Re: New entry Email received shows all HTML coding
Hi,
I tested it and it worked for me:
What mail client did you use? I tested the Mail app on my iPhone and Mozilla Thunderbird.
bye
Thorsten
I tested it and it worked for me:
What mail client did you use? I tested the Mail app on my iPhone and Mozilla Thunderbird.
bye
Thorsten
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phpMyFAQ Maintainer and Lead Developer
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- Posts: 86
- Joined: Fri Sep 15, 2017 8:49 am
Re: New entry Email received shows all HTML coding
Both Outlook and on my iPhone show the HTML coding when an email is sent
Re: New entry Email received shows all HTML coding
Hi,
okay, I'll check it with Outlook.
bye
Thorsten
okay, I'll check it with Outlook.
bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
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