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Install script not running. New site, need help.
Posted: Mon Jan 23, 2012 2:43 am
by admin@dingley.net
Install script not running. I'm a complete newbie at this. I'm not a sys admin or programmer, just a semi-reasonable script kiddie.
I downloaded phpmyfaq tar file from the official site, uploaded it using cpanel. Extracted files using cpanel extract. Files went to subdirectory /faq/phpmyfaq-2.7.3 so I just moved them all to /faq directory.
My php info is here:
http://noro.com.au/phpinfo.php if you want to check compatibility issues. Seems OK to me but I'm no expert.
If I try to run the install script for phpmyfaq ver 2.7.3 from my browser: noro.com.au/faq/install/setup.php and I just get a 404 page error.
My faq directory has 0777 permissions. Other permissions seen in attachment.
phpmyfaq.JPG
Any clues?
Rod
Re: Install script not running. New site, need help.
Posted: Tue Jan 24, 2012 10:14 pm
by JochenS
I am also no expert in php setup. But maybe your request is lacks of information. Could you give us some information about your server (Apache setup)? Is a simple HTML file running in your FAQ folder?
Have you followed this hints
http://www.phpmyfaq.de/documentation.2.7.en.php#2b?
Re: Install script not running. New site, need help.
Posted: Wed Jan 25, 2012 6:03 am
by admin@dingley.net
JochenS wrote:I am also no expert in php setup. But maybe your request is lacks of information. Could you give us some information about your server (Apache setup)? Is a simple HTML file running in your FAQ folder?
Not sure about Apache. I am on a shared hosting server and only have cPanel access. I posted the link to phpinfo so someone with the required knowledge can see what environment I'm working in.
Have you followed this hints
http://www.phpmyfaq.de/documentation.2.7.en.php#2b?
Yes, read through it a few times before resorting to the first post.
I suspect something basic is wrong but I do not have the skills to recognise what the problem is.
Re: Install script not running. New site, need help.
Posted: Wed Jan 25, 2012 4:22 pm
by Thorsten
Hi,
do you see the setup.php file inside the install/ folder?
bye
Thorsten
Re: Install script not running. New site, need help.
Posted: Fri Jan 27, 2012 3:17 am
by admin@dingley.net
Hi,
Yes. This file path/file exists in cPanel -> public_html/faq/install/setup.php
I try to run the setup file by entering
http://noro.com.au/faq/install/setup.php into my browser.
FYI, entering
http://noro.com.au/faq/install/index.html gets to the page that says run the setup so I figure my structure is OK.
I have Wordpress multisite installed in the root directory but didn't think this would make a difference.
Could it have anything to do with moving directories after unzipping them? The package unzipped to a sub directory in faq so I just moved them all up one level to the faq directory.
Rod
Re: Install script not running. New site, need help.
Posted: Fri Jan 27, 2012 7:29 am
by admin@dingley.net
UPDATE: I did another clean installation on a different domain and it just worked!
I'll just delete phpmyFAQ on the first domain and redo it a little later. Now that the other test domain is working I'll tinker around in there.
Thanks anyway for your help. It is one of the reasons I'm staying with phpmyFAQ. I have an older version on a website that needs updating hence my looking in here again.
FYI, a wordpress plugin module is sure to be a hit. I've searched widely for a wordpress equivalent and there is none with the capabilities of phpmyfaq. You could have a lite free version and a more powerful paid version.
Re: Install script not running. New site, need help.
Posted: Fri Jan 27, 2012 7:33 am
by Thorsten
Hi,
cool, that it works now. The error page is from WordPress, maybe there's s problem with the rewrite rules of WordPress when using phpMyFAQ in a sebfolder...
bye
Thorsten