installation problem with ||||||

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shrawaaan
Posts: 8
Joined: Mon Oct 14, 2013 4:35 am

installation problem with ||||||

Post by shrawaaan » Mon Oct 14, 2013 4:41 am

Sir,

During the installation I met the following errors as shown in the screenshot.

Also after that visiting the site gives the following: Error: Cannot open the file assets/template//index.tpl.
Can you help?
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Godslayer
Posts: 6
Joined: Tue Sep 10, 2013 4:41 pm

Re: installation problem with ||||||

Post by Godslayer » Mon Oct 14, 2013 10:35 pm

Without being able to see the install I would say this is very likely a permissions issue.

In fact in the installation instructions it mentions:

It might help to set chmod 777 to the whole phpMyFAQ directory to avoid problems during the installation. If you're running a very restrictive mod_php installation you should keep the chmod 777 for the following files and directories even after the successful installation:

Did you do so?

Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
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Re: installation problem with ||||||

Post by Thorsten » Thu Oct 17, 2013 8:07 pm

Hi,

the installation did not run successfully. Please delete all files and try it again. Something stopped the installation process...

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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shrawaaan
Posts: 8
Joined: Mon Oct 14, 2013 4:35 am

Re: installation problem with ||||||

Post by shrawaaan » Sat Dec 28, 2013 4:51 pm

Error: Cannot open the file assets/template//index.tpl.

I get on updating to 2.8.4

Can you help?

Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
Location: #phpmyfaq
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Re: installation problem with ||||||

Post by Thorsten » Sat Dec 28, 2013 5:26 pm

Hi,

from which version did you do the update? Looks like the database entry "main.templateSet" is missing or empty in the table "faqconfig"

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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shrawaaan
Posts: 8
Joined: Mon Oct 14, 2013 4:35 am

Re: installation problem with ||||||

Post by shrawaaan » Sun Dec 29, 2013 5:25 am

I deleted every file from the server for faq, and then tried reinstall, with same results.

Thorsten
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Re: installation problem with ||||||

Post by Thorsten » Sun Dec 29, 2013 9:11 am

Hi,

please could you try to re-install it again but before clicking the install button activate the debug mode in inc/Bootstrap.php to see possible errors.

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist

shrawaaan
Posts: 8
Joined: Mon Oct 14, 2013 4:35 am

Re: installation problem with ||||||

Post by shrawaaan » Mon Dec 30, 2013 5:35 pm

finally worked after a complete new install and files.

thanks.

Thorsten
Posts: 15022
Joined: Tue Sep 25, 2001 11:14 am
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Re: installation problem with ||||||

Post by Thorsten » Mon Dec 30, 2013 6:01 pm

Hi,

awesome!

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist

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