Problem creating new FAQ-Entries

Dawn · Post by **Dawn** » Fri Nov 17, 2006 7:34 pm

Hi,

First of all, thanks a lot for your great software. It's really usefull.

It's strange for a long time I din't have any problems but now when I want to create a new faq-entry I get the message "error occured" (or something like that with any further explanation). Sometimes the entry is created but its empty. The same problem occures sometimes when I edit a faq-entry. Is this a known bug? What could be the problem? Can I provide additional information?

I'm using phpMyFAQ 1.6.6 together with PHP 5.2.

Sample content which gives me error (of course normaly it's formated):
------------------>
In Plesk hat man die MÃ¶glichkeit die SSL-Inhalte und Nicht-SSL-Inhalte im gleichen Verzeichnis zu verwalten - nur der Aufruf der Seite ist anders: https://... oder http://...
Die aktuelle Version von "Total Statistics von 4PSA" hat einen Bug, da beim Aufrufen der Statistiken die gleiche URL aufgerufen wird - fÃ¼r SSL und Nicht-SSL - nur halt per http oder https. Beispiel:
Der Aufruf der Statistiken fÃ¼r die SSL-Zugriffe:
https://domain.com/astats/index.html
Der Aufruf der Statistiken fÃ¼r die Non-SSL-Zugriffe:
http://domain.com/astats/index.html
Wenn sich nun die SSL und nicht SSL-Inhalte im gleichen Verzeichnis befinden wird dieselbe Statistik aufgerufen (fÃ¼r Non-SSL-Inhalte). Das ist natÃ¼rlich nicht das Ziel.
Um sich bezÃ¼glich dem abzuhelfen, kann man einen Symlink setzen, welcher auf das eigentliche nicht erreichbare SSL-Verzeichnis "httpsdocs" verweist. Dazu muss in der Shell folgendes eingetippt werden:
ln -s /var/www/vhosts/domain.com/httpsdocs/astats/ /var/www/vhosts/domain.com/httpdocs/astats_ssl
Danach kann die SSL-Statistik Ã¼ber die URL https://domain.com/astats_ssl aufgerufen werden.
------------------>

I'm really lost. Has anybody an idea?

Greets and best regards,
Dawn

matteo · Post by **matteo** » Fri Nov 17, 2006 7:38 pm

Hi Dawn,
you're the 3rd falling on the faq submitted as empty

Read and track here for any update.

Ciao,
Matteo

PS: the "error occured" typical happens when no category has been selected.

Dawn · Post by **Dawn** » Fri Nov 17, 2006 7:53 pm

Wow, that was a really fast answer

Such support hasn't even products where the user have to pay a lot of money for support..

Oh, I tried searching for this problem but I didn't found something like that. In the linked thread it's supposed to patch inc/Init.php but I can't find this file in my installation of phpMyFAQ.

Regards,
Dawn

matteo · Post by **matteo** » Fri Nov 17, 2006 7:58 pm

Hi Dawn,

Dawn wrote:Oh, I tried searching for this problem but I didn't found something like that. In the linked thread it's supposed to patch inc/Init.php but I can't find this file in my installation of phpMyFAQ.

PMF 1.6.x: [PATH_TO_PMFINSTALL]/inc/init.php;
PMF 2.0.x: [PATH_TO_PMFINSTALL]/inc/Init.php;

Ciao,
Matteo

Dawn · Post by **Dawn** » Fri Nov 17, 2006 8:11 pm

Oh, seems to be that I was a little bit blind...

It worked perfectly

Thanks a lot for your great and lightning-fast help

Enjoy the weekend...

Greets and regards from Switzerland,
Dawn