faq admin add answers to questions

gadjodilo · Post by **gadjodilo** » Wed Oct 27, 2004 3:05 pm

Hello
If someone answers a question on the open questions page, It saya thank you for your suggestion, but when I look in the admin page I can't find it!!! (n/a) I tried several times, and it used to work perfect. But suddenly not any more..........
If I look in my mailbox I can see that someone answered a question( someone answered a question, log in to your admin......). What do you think could be wrong?

Thank you,

kabbi

Post by **Thorsten** » Wed Oct 27, 2004 4:49 pm

Hi,

if someone has answered an open question the record is listed in the page where the unapproved records are stored.

bye
Thorsten

gadjodilo · Post by **gadjodilo** » Wed Oct 27, 2004 5:11 pm

Hello Thorsten,
Thank you I know where to find it, I've used this function before and it always worked fine. The problem is that it doesn't work anymore.... I've also tested it myself I added a question in the open question page using the ask a question link. After that I went to Open questions and tried to answer this testquestion myself. Afterwards I looked in my admin (approve answers)page but the answer is not listed so I can't add the answer.......??? It used to work fine, we use your faq for a while and our visitors use it very often (Thank you for that!). But now I can't see the answers they 've given to the open questions and add/approve them. (If they answer to an open question I do get an email in my box which says: there is a new answer in the faq log in to the administration section.... But as I said there's nothing in the approve answers section...)

Do you perhaps have an Idea what could be wrong?
I hope you can help

thank you in advance,
kabbi

gadjodilo · Post by **gadjodilo** » Wed Oct 27, 2004 5:25 pm

One more thing, the add a suggestion ... does work properly...If I add a suggestion using that link add a suggestion... (inhoud toevoegen in dutch) it actually does show the suggestion on the admins page, approve answers section. So that works, I can add this question and answer to the faq. But the answer a question doesn't work!(SEE ABOVE)

bye,
kabbi

Post by **Thorsten** » Wed Oct 27, 2004 7:08 pm

Hi,

I'll check this issue.

bye
Thorsten

gadjodilo · Post by **gadjodilo** » Wed Oct 27, 2004 7:14 pm

Thank you very much!
I believe we use the phpmyfaq.1.3.13 version, maybe that is helpfull to know.

bye,
kabbi

Post by **Thorsten** » Wed Oct 27, 2004 7:32 pm

Hi,

this is bad. phpMyFAQ 1.3.x isn't really supported since over half a year or so. Is a update to 1.4.x not possible?

bye
Thorsten

gadjodilo · Post by **gadjodilo** » Wed Oct 27, 2004 9:11 pm

Well that's going to be a "fine" job, all the templates have to be rewritten I guess?

and then: Via FTP delete all files except:

the files data.php and config.php in the directory inc/
the directory attachment/
the directory data/
the directory images/
the directory pdf/
the directory xml/
isn't it?

So it's better to use the new templates and change the layout, and then do the step above I guess? Can it be done? First change the layout in the 1.4 templates and then afterwards upgrade? Because I've really changed a lot in the templates of 1.3....

You don't have an other solution...

gadjodilo · Post by **gadjodilo** » Wed Oct 27, 2004 9:15 pm

Here, if you like you can see how your system is being used: a non profit informationsite http://www.energie-info.nl/faq People find the faq system very usefull!! Thank you for that.

Bye,
kabbi

Post by **Thorsten** » Thu Oct 28, 2004 9:00 am

Hi,

okay, I'll have a look at the old 1.3 source code and I hope to provide a patch for you.

bye
Thorsten

gadjodilo · Post by **gadjodilo** » Thu Oct 28, 2004 11:04 am

Hi,
that would be really great! But if it's going to take too much of your time, then I'll try to update the faq and till that time leave the faq as it is.
Thanks,
kabbi

gadjodilo · Post by **gadjodilo** » Wed Nov 03, 2004 9:37 am

Hello,
The answering and adding questions function is suddenly working again?? Very strange don't you think, however we're glad.

But I've another question, the views on our top ten and 5 last questions keeps counting or something. (not the other questions) and our faq has been visited 40000 times in one night, the admin says! This however can not be true especially if you look at the current visitors(few) online and how fast it is counting....??? What could be the problem? Is this a bug in the code? If it is is it a well known bug?
Does anyone know?

Thank you in advance

You can find our faq here: http://www.energie-info.nl/faq/

Post by **Thorsten** » Wed Nov 03, 2004 11:43 am

Hi,

the views will only be counted when someone views the article. It could be possible that the 40,000 visits were made by a mad search like the GoogleBot or the MSNBot.

bye
Thorsten

gadjodilo · Post by **gadjodilo** » Fri Nov 05, 2004 12:59 pm

Hmmm oke thank you.
Do you know if there is some way to reset this? If I Update the faq to phpMyFAQ 1.4.2, would this be reset? (otherways maybe somewhere in PHPMyAdmin??)

Thank you

Kabbi

Post by **Thorsten** » Fri Nov 05, 2004 1:25 pm

Hi,

just use this query to get an empty faqvisit table:

Code: Select all

UPDATE faqvisits SET visits = 1

bye
Thorsten

phpMyFAQ

faq admin add answers to questions

faq admin add answers to questions

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continuous counting views ??

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