Error updating phpmyfaq 3.2.10 to 4.0.0

[Virgile]

Hello,

I wanted to update our phpmyfaq 3.2.10 to version 4.0 but I encountered an error. On the update page, it tells me that a resource is missing:

1.PNG

Clicking on the link, an error on TwigWrapper.php:

2.PNG

What should I do to fix the problem?

Thank you in advance.

Best regards,
Virgile.

[Thorsten]

Hi,

do you have a proper .htaccess file? If the rewriting does not work, phpMyFAQ 4.0 doesn't work. The update script checks that, that's why you get this error.

bye
Thorsten

[Virgile]

Hello,

The .htaccess file is the default for version 4.0 and I haven't changed anything in it.

bye,
Virgile.

[Thorsten]

Hi,

is the path for the RewriteBase in the file the correct one?

bye
Thorsten

[Virgile]

The path is identical to version 3.2.10: << RewriteBase / >>.

Our phpmyfaq is installed in the following path << /var/www/html/phpmyfaq >>

Virgile.

[staniesk]

Hello, I have the same problem. I made the backup, and I still get this error. Could you tell me the correct way to make these backups please?


Heads up!
The requested resource was not found on the server. Please check your server configuration.

[Thorsten]

Hi,

is the path of the Rewrite base correct?

Code: Select all

    # the path to your phpMyFAQ installation
    RewriteBase /

This is the standard value if you run phpMyFAQ e.g. on https://faq.example.org/

bye
Thorsten

[staniesk]

Hello, thanks for replying.

I didn't make any changes, I did the update procedure deleting everything except the folders mentioned.

I uploaded the version 4 files and did the update.
the result was the attached screen.

Can you tell me where I can check if the Rewrite base is correct?

Thanks

[Thorsten]

Hi,

please open the .htaccess file in the root folder and check it

bye
Thorsten

[Virgile]

Hello,

I've gone back to 3.2.10, because I couldn't find a solution to the problem.

Bye,
Virgile.

[Thorsten]

Hi,

how does your FAQ URL look like?

bye
Thorsten

[Virgile]

Hello,

Our url looks like this: https://hostname_server/phpmyfaq/

bye,
Virgile.

[Thorsten]

Hi,

the path in the .htaccess then has to look like this:

Code: Select all

# the path to your phpMyFAQ installation
    RewriteBase /phpmyfaq/

AllowOverride All has to be set in the Apache configuration as well.

bye
Thorsten

[Virgile]

Hello,

By putting “RewriteBase /phpmyfaq/” in the .htaccess, we still have the same problem.

When we put the following configuration:

<Directory "/var/www/html">
AllowOverride all
</Directory>

in the apache config file, we get an error 500 :

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

bye,
Virgile.

[Thorsten]

Hi,

the AllowOverride all configuration has to be in the main Apache configuration, not in .htaccess.

bye
Thorsten