Cannot Login to Admin

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R0CKY
Posts: 57
Joined: Mon May 19, 2008 9:18 pm

Cannot Login to Admin

Post by R0CKY » Tue Dec 01, 2020 11:25 pm

I cannot login into admin.

I used password recovery, received the password in email, and it is still rejected.

Can I reset it in myphpadmin?

Thanks.

R0CKY
Posts: 57
Joined: Mon May 19, 2008 9:18 pm

Re: Cannot Login to Admin

Post by R0CKY » Tue Dec 01, 2020 11:34 pm

Please ignore - this issue is resolved.

R0CKY
Posts: 57
Joined: Mon May 19, 2008 9:18 pm

Re: Cannot Login to Admin

Post by R0CKY » Thu Dec 31, 2020 12:24 am

This issue is back - as above, I cannot login in with the new password received by email... strange?

Thorsten
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Re: Cannot Login to Admin

Post by Thorsten » Thu Dec 31, 2020 8:47 am

Hi,

yes, it's strange. You're running v3.0? Or v2.9? Do you have database access via e.g. phpMyAdmin?

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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R0CKY
Posts: 57
Joined: Mon May 19, 2008 9:18 pm

Re: Cannot Login to Admin

Post by R0CKY » Thu Dec 31, 2020 10:05 am

v3.0.5

Yes I can access the dbase.

Thorsten
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Re: Cannot Login to Admin

Post by Thorsten » Thu Dec 31, 2020 10:41 am

Hi,

please check the table "faquser", how many entries do you have in the column "login_attempts"?
Bildschirmfoto 2020-12-31 um 10.40.38.png
bye
Thorsten
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R0CKY
Posts: 57
Joined: Mon May 19, 2008 9:18 pm

Re: Cannot Login to Admin

Post by R0CKY » Thu Jan 07, 2021 12:58 pm

Hi

It shows 7 attempts, and it goes up by one after every attempt.

After a password recovery is used, it tells me "Wrong login name or password."

Thanks.

Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
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Re: Cannot Login to Admin

Post by Thorsten » Thu Jan 07, 2021 4:53 pm

Hi,

please try to reset your password hash with the following tool: https://password.phpmyfaq.de/

bye
Thorsten
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R0CKY
Posts: 57
Joined: Mon May 19, 2008 9:18 pm

Re: Cannot Login to Admin

Post by R0CKY » Sat Jan 09, 2021 10:52 pm

Hi

Where do I find My phpMyFAQ Salt, I cannot see it in table faqconfig

https://imgur.com/LPSRjGs

Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
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Re: Cannot Login to Admin

Post by Thorsten » Sun Jan 10, 2021 5:10 pm

Hi,

it's "security.salt" in the table "faqconfig".

bye
Thorsten
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R0CKY
Posts: 57
Joined: Mon May 19, 2008 9:18 pm

Re: Cannot Login to Admin

Post by R0CKY » Mon Jan 11, 2021 11:30 am

Hi

Please see the image attached to my previous post - there is no security.salt in my faqconfig table.

This could be because this installation was from a very old version of the FAQ?

Thorsten
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Re: Cannot Login to Admin

Post by Thorsten » Mon Jan 11, 2021 11:39 am

Hi,

it should be created during a upgrade.

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
Location: #phpmyfaq
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Re: Cannot Login to Admin

Post by Thorsten » Mon Jan 11, 2021 2:49 pm

Hi,

please send me a mail. I think something's terribly broken in your installation.

bye
Thorsten
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R0CKY
Posts: 57
Joined: Mon May 19, 2008 9:18 pm

Re: Cannot Login to Admin

Post by R0CKY » Thu Jan 14, 2021 12:21 pm

Hi

Thanks - I have sent an email (11 Jan 2021)

Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
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Re: Cannot Login to Admin

Post by Thorsten » Thu Jan 14, 2021 12:26 pm

Hi,

yes, I got it, but I didn't had the time to answer.

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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