FAQ ACCESS TO 1 USER GROUP

[djtrotman]

Have created a FAQ with access to one login - user name but when they login they cannot see it. - is active

[Thorsten]

Hi,

which version do you use? Which permission setting do you have?

bye
Thorsten

[djtrotman]

I am using version 2.8.1
User has no rights settings

[Thorsten]

Hi,

please update to 2.8.2, should be fixed in this release

bye
Thorsten

[djtrotman]

Tried that still the same.

[Thorsten]

Hi,

is it possible to check your database?

bye
Thorsten

[djtrotman]

Yes I can look at the database.

[Thorsten]

Hi,

is it possible that you send me your database dump?

bye
Thorsten

[djtrotman]

user has an id of 2
faqdata table -
faq in question has an id of 25

faqdata_user table
record_id 25 = user_id 2

faqcategories table
On Line Venue Hire - id =2
Venue Hire Admin - category_id 5 , parent id 2

faqcategory_user table
category_id 5 = user_id 2

This might help to start

[djtrotman]

can send data base dump

[djtrotman]

Got it working did not have permission level set to medium - needs better explanation in setup 8) 8) 8) 8) 8) 8) 8) 8)

[djtrotman]

Backed to square one on this.

Changed access level from basic to medium - that let the group see the faq required by the group login but now general public cannot see rest of FAQ'S marked as "access all users".

[djtrotman]

Found problem and fixed but.
faq_data_group was not populated.

Would appear now when I make a new open FAQ pouplated correctly.

If I add a new FAQ to stricted group also going into table now , but if change an existing one from open access to resticted group stays open access in this table.

Other group data also not getting populated to tye users to groups