Articles inaccessible after upgrading from 2.6.8 to 2.8.10

[jmahele]

Hi guys,

I have just upgraded my install from 2.6.8 to 2.8.10. The upgrade seemed successful. However when I connect to the FAQ, I see the news items and links to the most popular, latest and sticky articles but I cannot view any of the articles. When I click on a link, I get "Page cannot be displayed" as if the link was wrong. When I enter a search parameter to do a search, I also get "Page cannot be displayed". I can access all the articles from the Administration area, but I can no longer display them from outside the Administration area.

Does anyone know what might be wrong?

For info, system information is below:

phpMyFAQ Version 2.8.10
Server Software Apache/2.4.9 (Win32) OpenSSL/1.0.1g PHP/5.5.11
Server Document root E:/kbase/xampp/htdocs
phpMyFAQ installation path E:/kbase/xampp/htdocs/kb
PHP Version 5.5.11
Webserver Interface APACHE2HANDLER
PHP Extensions Core, bcmath, calendar, ctype, date, ereg, filter, ftp, hash, iconv, json, mcrypt, SPL, odbc, pcre, Reflection, session, standard, mysqlnd, tokenizer, zip, zlib, libxml, dom, PDO, bz2, SimpleXML, wddx, xml, xmlreader, xmlwriter, apache2handler, openssl, curl, mbstring, exif, fileinfo, gd, gettext, mysql, mysqli, Phar, pdo_mysql, pdo_sqlite, soap, sockets, sqlite3, xmlrpc, xsl, mhash
PHP Session path E:\kbase\xampp\tmp
Database Server mysqli
Database Server Version 5.1.41
Database Client Version mysqlnd 5.0.11-dev - 20120503 - $Id: bf9ad53b11c9a57efdb1057292d73b928b8c5c77 $

Thank you

Jo

[Thorsten]

Hi,

is it possible to get access to your FAQ?

bye
Thorsten

[jmahele]

Hi Thorsten,

Thanks for responding.

I have had to roll back to 2.6.8, but I can reproduce it in a sandpit and let you take a look. The FAQ runs in a intranet, but I can arrange remote access to the sandpit via something like Webex.

I am thinking that my upgrade steps may have been not correct. I am going to go through the upgrade again and will let you know if I stumble on the same issue.

Thanks again.

Jo

[jmahele]

Hi Thorsten,

I have gone through the upgrade steps again in a sandpit but I still cannot access the articles once I have upgraded.

Please let me know if you are still interested in looking at the setup and I will arrange access to the sandpit.

By the way, it looks as if the problem might be with loading template files. I am using the default template. Where is the path to the template files stored? I thought it might be in inc/Boostrap.php but I could not find it there.

Thanks

Jo

[Thorsten]

Hi,

I can do the upgrade for you if you like. Please send me an e-mail if you want this.

The path to the template files are stored in the table "faqconfig", key "main.templateSet"

bye
Thorsten