Ask a Question bug

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Moderator: Thorsten

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blueevo
Posts: 13
Joined: Thu Jan 14, 2010 9:34 am

Ask a Question bug

Post by blueevo »

When someone uses "Ask A question" on the forum, it uses the boards admin email address when sending me the email, therefore I cann never get hold of the user.

Anyone else have this problem?

Many thanks
Thorsten
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Re: Ask a Question bug

Post by Thorsten »

Hi,

the question is saved in the open question page, the user's e-mail address is stored in the database.

bye
Thorsten
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blueevo
Posts: 13
Joined: Thu Jan 14, 2010 9:34 am

Re: Ask a Question bug

Post by blueevo »

Hi Thorsten,

Thank you for your reply. Please check this again, as I have just checked in the DB and the email address against the 3 (different) people who have asked a question have my email address next to their name, which is what I have registered on the FAQ admin board.

I am pretty sure that this is not working correctly, unless

a) I am looking in the worng place (faqquestions::ask_usermail)
b) they have all typed in my email address on purpose
c) I don't have the latest version (I have 2.6.0)

Cheers, blueevo.
Thorsten
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Re: Ask a Question bug

Post by Thorsten »

Hi,
blueevo wrote:c) I don't have the latest version (I have 2.6.0)
please upgrade to 2.6.2 first. We fixed a lot of issues in 2.6.0 and 2.6.1.

bye
Thorsten
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blueevo
Posts: 13
Joined: Thu Jan 14, 2010 9:34 am

Re: Ask a Question bug

Post by blueevo »

Will do, thanks.
blueevo
Posts: 13
Joined: Thu Jan 14, 2010 9:34 am

Re: Ask a Question bug

Post by blueevo »

Hi Again,

I have updated to 2.6.2 now.

I have just received a feedback email from the FAQ system and again, the senders email addres is my admin email address again. Could you please check in your FAQ system that feedback is sent with the correct recipients email address? Therefore, the name of the person is send, but their email address is my address, so I cannot now contact the user.

I do not think that I am doing anthing wrong, but please correct me if I am.

Thanks.

Jay.
juser
Posts: 13
Joined: Mon Feb 08, 2010 3:27 pm

Re: Ask a Question bug

Post by juser »

I'm also seeing that problem with 2.6.2. The admin email address is being inserted into the ask_usermail column of the faqquestions table. Is that right?

It's also doing this for "Add a FAQ."
blueevo
Posts: 13
Joined: Thu Jan 14, 2010 9:34 am

Re: Ask a Question bug

Post by blueevo »

Correct.
Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
Location: #phpmyfaq
Contact:

Re: Ask a Question bug

Post by Thorsten »

Hi,

there's a strange issue, I'm investigating this currently.

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
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Re: Ask a Question bug

Post by Thorsten »

Hi,

one question: What's your state for "Mail address as mandatory field (default: deactivated)" configuration?

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
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blueevo
Posts: 13
Joined: Thu Jan 14, 2010 9:34 am

Re: Ask a Question bug

Post by blueevo »

unticked for me.
Thorsten
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Joined: Tue Sep 25, 2001 11:14 am
Location: #phpmyfaq
Contact:

Re: Ask a Question bug

Post by Thorsten »

Hi,

enable it and/or try this fix: http://github.com/thorsten/phpMyFAQ/com ... 3abf631349

bye
Thorsten
phpMyFAQ Maintainer and Lead Developer
amazon.de Wishlist
juser
Posts: 13
Joined: Mon Feb 08, 2010 3:27 pm

Re: Ask a Question bug

Post by juser »

When I aske a question I gets this on submission now:

phpMyFAQ warning [2]: require_once(savequestion.php) [function.require-once]: failed to open stream: No such file or directory in index.php on line 569
juser
Posts: 13
Joined: Mon Feb 08, 2010 3:27 pm

Re: Ask a Question bug

Post by juser »

Nevermind, I hosed it up myself. Thanks
juser
Posts: 13
Joined: Mon Feb 08, 2010 3:27 pm

Re: Ask a Question bug

Post by juser »

Works, thanks again, Thorsten!
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