Problems with tags and comments!!!

[monsterface]

As my title shows u, I got a problem with the tags and comments in the faq. Always when I write any tags in a new faq, it can't be opened. There is always an error, that the side couldn't open! I really have no idea, what the reason of that could be.

My next problem is the comment function. I run phpmyfaq on two sides, one on my pc and the another one on the server. On the pc I can write as many comments as I want. But when I try to write in the faq on the server, than i get all the time the "saving screen" but nothing happens.

Searching for help if possible! And sry for not being active for a while, since I had no problems with the faq, I tought it would be meaningless!!

Sincerly~

[Thorsten]

Hi,

which version do you use? Which error messages do you get?

bye
Thorsten

[monsterface]

My version is 2.8.17, i tried to update it to 2.8.19, but it didnt work. While there was written that it worked, I never had to delete ./install/setup.php manually since there wasn't one to begin with.
Also this version still is at 2.8.17....

I have fixed the problem regarding the comments. I just had to transfer the mailtodisk-folder directly under the root-folder. But i still have a problem with comments, in example if I write small text it has no problem to save, but when i start to write long textes it kinda runs the saving all the time. I could wait 10mins but it still wouldn't save--


As I said, when i use tags the whole faq will be unable to access.

[Thorsten]

Hi,

can I test that on your FAQ? What was the error message for the 2.8.19 update?

bye
Thorsten

[monsterface]

I got no error message, that is the problem. There was written, that it worked but nothing happend. Just the update.php is gone and setup.php was never there.

Also i have a problem with my session. If i dont click the remember me thing, the session always closes after refreshing or going to another site on phpmyfaq. Like I log in, click on the main page and then im not logged in anymore.

How can I show u my phpmyfaq?

[monsterface]

Also it seems that the problems are only on my server. On my pc with xampp i dont get any of those problems, only on the server there are the problems with that thing.

To get all the problems together:

1. Seems like I can't post long comments
2. When I use tags, the user is unable to access the FAQ, which has the tags.
3. After login in u will automatically be logged out. I don't know why,there is no log out screen also, u just aren't logged in anymore.

And the biggest problem, it is only on my server, nothing of that happens actually on my pc with xampp! ..

Sincerly ~

[Thorsten]

Hi,

do you use the same database on your server like on your PC?

bye
Thorsten

[monsterface]

nearly, i just changed the main.referenceUrl to the site of my server.

Also i updated the faq now, but have the problem, that the diagram is again orange. I changed it to green, but forgot where I had to change the color in the script. Do u perhaps know where to change it?

still the other questions are open

[Thorsten]

Hi,

1. Seems like I can't post long comments

How long is the comment? Maximum length with MySQL are 2 mio characters.

2. When I use tags, the user is unable to access the FAQ, which has the tags.

What's happening? White page?

3. After login in u will automatically be logged out. I don't know why,there is no log out screen also, u just aren't logged in anymore.

Looks like your PHP sessions do not work.

bye
Thorsten

[monsterface]

How long is the comment? Maximum length with MySQL are 2 mio characters.

Rest assured, the comment isnt in the near of 2mio characters, haha

What's happening? White page?

No, I get the screen, couldnt get data with an error message, yea.
Die Webseite kann nicht geladen werden, da der Server keine Daten gesendet hat.
Fehlercode: ERR_EMPTY_RESPONSE

Looks like your PHP sessions do not work.

The same session works on my pc, but not on my server, kinda funny dont u think so?

[monsterface]

Sooo, I got some extra information from testsing fooling around like an idiot!

1. The sessions break up, when i switch between the admin-section and the interface of the normal user. I mean i can stay in the FAQ-Base and it doesn't break up the section, but when I switch to the admin-section, then it breaks up and i have to log in again. The same works in the other way, from Admin-Section to user-interface it breaks up.

2. It seems like that I can use three tags after successfully updating the php to 2.8.19 BUT if I use more than 3 tags it breaks down again. With break down I mean it just seize to work and an access to the faq isn't possible anymore...

3. All my changed colors changed from green to orange, my eyes kinda hurt. Also I got whole new RSS-Feeds, so that just means, that I have to search again from the beginning and delete them all? QQ

Those wee my achieved informations from fooling around !!

Sincerly ~

Edit: 4. The long comments still doesn't work, I don't have any idea how something like 150 characters couldn't be written as comment. There have to be a fatal problem from transfering phpmyfaq to the server. I don't really know why. This problem was like the problem with the "mailtodisk"-directory. This was also a problem where I had to remove it and place it diretly into the root folder... So what do u think I could do now? Just to tell it, I didn't change anything in the script that could produce such an error like "not working sessions, breaking the connection when using more than 3 tags, long comments can't be posted". So I really have no clue, since I don't get any error messages also, QQ!!

[Thorsten]

Hi,

1. The sessions break up, when i switch between the admin-section and the interface of the normal user. I mean i can stay in the FAQ-Base and it doesn't break up the section, but when I switch to the admin-section, then it breaks up and i have to log in again. The same works in the other way, from Admin-Section to user-interface it breaks up.

you can set a cookie when logging in, so you don't get logged out.

2. It seems like that I can use three tags after successfully updating the php to 2.8.19 BUT if I use more than 3 tags it breaks down again. With break down I mean it just seize to work and an access to the faq isn't possible anymore...

What do you mean by break down? White page?

3. All my changed colors changed from green to orange, my eyes kinda hurt. Also I got whole new RSS-Feeds, so that just means, that I have to search again from the beginning and delete them all?

You should create an own template set to avoid this after upgrades. Here's the documentation for that: http://www.phpmyfaq.de/docs/2.8#7.1

bye
Thorsten

[monsterface]

you can set a cookie when logging in, so you don't get logged out.

stupid questions, but in which script should I place that cookie?

What do you mean by break down? White page?

I kinda said some stupid things since I wanted to make the text a lot funnier, lol.

ou should create an own template set to avoid this after upgrades. Here's the documentation for that:

Well, I did it like a pro and changed everything in the scripts. Sadly one of my mistakes was that i had to change them with the update, QQ.

Mine:

The long comments still doesn't work, I don't have any idea how something like 150 characters couldn't be written as comment.

So I edited this, so I don't know if u saw it or not. Sadly I still got the same problem. I think I did some mistakes while transfering the phpmyfaq from my pc to the main server..

Sincerly ~

[Thorsten]

Hi,

for the cookie: http://roy.demo.phpmyfaq.de/?action=login <- just check the checkbox

For everyhting else: Enable the debug mode in inc/Bootstrap.php and post the error messages here.

bye
Thorsten

[monsterface]

for the cookie: http://roy.demo.phpmyfaq.de/?action=login <- just check the checkbox

AwwA, u meant the "remember me" checkbox, haha. Ye, I'm already using it since it won't work otherwhise. But i should be more specific. When I don't check the checkbox then it won't work. I will always get logged out the instant i do something. When im checked in with "checking the checkbox" then it will only get out, when i change from the admin-section to normal-section and the other way. hehe.

For everyhting else: Enable the debug mode in inc/Bootstrap.php and post the error messages here.

OMG, I never knew, that there is something like that. The debug mode is so amazing, how does this actually work. If i knew something like this exist, I would have done this way earlier and would have used it for myself as well! Thank ya


DEBUG INFORMATION:
C:\xampp\htdocs\phpmyfaq\inc\Bootstrap.php:
PMF_Configuration->getAll() in line 139: SELECT config_name, config_value FROM faqconfig
C:\xampp\htdocs\phpmyfaq\inc\PMF\User\CurrentUser.php:
PMF_User->getUserById() in line 445: SELECT user_id, login, account_status FROM faquser WHERE user_id = 1 AND account_status != 'blocked'
C:\xampp\htdocs\phpmyfaq\inc\PMF\User\CurrentUser.php:
PMF_User->getUserById() in line 445: SELECT pass FROM faquserlogin WHERE login = 'kceylan'
C:\xampp\htdocs\phpmyfaq\inc\PMF\User.php:
PMF_User_UserData->load() in line 307: SELECT last_modified, display_name, email FROM faquserdata WHERE user_id = 1
C:\xampp\htdocs\phpmyfaq\inc\PMF\User\CurrentUser.php:
PMF_User_CurrentUser->getSessionInfo() in line 454: SELECT session_id, session_timestamp, ip FROM faquser WHERE user_id = 1
C:\xampp\htdocs\phpmyfaq\admin\index.php:
PMF_Perm_Basic->getAllRightsData() in line 168: SELECT right_id, name, description, for_users, for_groups FROM faqright ORDER BY right_id ASC
C:\xampp\htdocs\phpmyfaq\inc\PMF\Perm\Basic.php:
PMF_Perm_Basic->getUserRights() in line 274: SELECT fr.right_id AS right_id FROM faqright fr, faquser_right fur, faquser fu WHERE fr.right_id = fur.right_id AND fu.user_id = 1 AND fu.user_id = fur.user_id
C:\xampp\htdocs\phpmyfaq\inc\PMF\User.php:
PMF_User_UserData->get() in line 880: SELECT display_name FROM faquserdata WHERE user_id = 1
C:\xampp\htdocs\phpmyfaq\inc\PMF\User.php:
PMF_User_UserData->get() in line 880: SELECT display_name FROM faquserdata WHERE user_id = 1
C:\xampp\htdocs\phpmyfaq\inc\PMF\User.php:
PMF_User_UserData->get() in line 880: SELECT email FROM faquserdata WHERE user_id = 1
C:\xampp\htdocs\phpmyfaq\admin\dashboard.php:
PMF_DB_Mysqli->getTableStatus() in line 30: SHOW TABLE STATUS
C:\xampp\htdocs\phpmyfaq\admin\dashboard.php:
PMF_Session->getNumberOfSessions() in line 52: SELECT sid FROM faqsessions
C:\xampp\htdocs\phpmyfaq\admin\dashboard.php:
PMF_Session->getLast30DaysVisits() in line 85: SELECT sid, time FROM faqsessions WHERE time > 1420540694 AND time < 1423219094;