Total failure (on Godaddy server)

[britinusa]

Hi Guys,
I have been using the standard install of phpMyFAQ on our Godaddy hosting account for nearly 2 years without any issues.

last week the app stopped working, now we just get white screens that contain the following (when going to the admin or the main index.php url)

Code: Select all

Access denied for user '(my sql database name goes here)'@'97.74.144.229' (using password: YES)

Tried to get the GD techsupport to help out, they suggested that I upgrade, but that failed and I had to rollback.

After several attempts to get things working I decided it was time to do a restore.

I FTP'd all of the files from my backup to the folder on the sever.
Also uploaded my db backup to the server and restored it via the db management system.

I can mange the mysql db directly and the data is there.

So, my question is... If I can remove the app via the GD control panel, then could I manually upload the app files and then manage to reconnect to the db.

Or... which file contains the db access info so that I can re-establish the access from the PHP files to the DB.

I scratching around here trying to find a solution.

TIA.

paul

[Thorsten]

Hi,

which version do you use?

bye
Thorsten

[britinusa]

I believe it is phpMyFAQ 2.5.5

paul

(is there a db table that indicates which version?)

Just tried ..../install/setup.php was advised to run update
Did, got

Fatal error: Call to undefined method PMF_Db::dbSelect() in /(myinstalleddirector)install/update.php on line 90

Figured part of it. password to db as out of date, fixed that, can now access admin page

Getting better.

[Thorsten]

Hi,

which PHP version do you use at GoDaddy?

bye
Thorsten

[britinusa]

Ok, have got it working again .... Phew!

i would like to update it to the latest version, however, can I do so without using the GoDaddy app update feature? I have ftp access and mysql management access.

Paul

[Thorsten]

Hi,

cool!

Sure, you only need FTP for updates. The update is quite easy and described in the documentation.

bye
Thorsten